Anthony O’Donnell
Executive Editor, Insurance Innovation Reporter
July 10, 2024
August 14, 2024
September 11, 2024
May 08, 2024
Enhancing Engagement with Personalized Insights and Database Experiences with Jessica Austin Barker, Chief Digital and Client Experience Officer at TIAA
March 13, 2024
Host Anthony O’Donnell revisits conversations about the power of customer feedback, modernizing core platforms, and leveraging cutting-edge technologies. These usable strategic insights could be key to achieving your digital transformation.
February 14, 2024
Jennifer King, Vice President of Customer Experience at Boston Mutual, provides valuable insights into their decision to embark on a digital transformation and the essential considerations for new technologies that preserve a human touch.
Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT in life & annuities and property/casualty.
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